PRIVACY POLICY

At Naturally SDM Tree Services, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalised experience on our site. Our site uses a 128 bit encrypted SSL to increase the security of our customers information. However, we Naturally SDM Tree Services do not guarantee complete security on stored information, however, we have installed and applied our encrypted pages and installed our SSL certificate to prevent stolen information.

When you become a SDM Tree Services, member, we ask you to fill out a form that requests your nameĀ  and e-mail address. Naturally SDM Tree Services, will not share data with trusted partners to help us perform statistical analysis. Your information is used solely to process orders unless your prior consent is given. Without your consent, this information will never be sold, given, rented or traded to others for purposes other than order fulfilment.

Your demographic information (address, gender) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.

 

Our Use of Log Files

When you visit our site we automatically log your IP address, your browser type and your access times. We utilise this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximise your enjoyment of the site. Log files are not tied to personally identifiable information.

 

Site Security

All Naturally SDM Tree Services employees take your personal information very seriously. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and implied our site with a 128 bit encryption SSL.

 

Correcting/Updating Your Personal Information

After becoming an Naturally SDM Tree Services subscriber you may correct/update your personal information by clicking on the ‘Login’ link at the top of any page, entering your email and password. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our us via the contact us page.

 

Communication

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from SDM Tree Services.

 

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

 

Our Use of Cookies

Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyse our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

 

Your Feedback is Always Welcome

We welcome your comments and questions about our privacy policy – or anything else you might want to talk about. To contact us use our contact us page.